Shipping Policy
Shipping Policy
Shipping Terms
Cancellation Notice
Please note that an order can only be cancelled within 10 minutes of being placed. After this period, the order will already have been processed and can no longer be cancelled.
Processing Time
Orders are processed within 1 to 2 business days.
Delivery Times
Delivery usually takes 8 to 12 business days.
Please note that delivery times may vary slightly depending on the specific postal code or due to unforeseen delays from the carrier.
Order Tracking
Every order includes full tracking information.
Tracking information may take 24 to 48 hours after shipment to update.
Shipping Costs
We offer free standard shipping on all orders.
Depending on the delivery destination, express shipping options may be available.
Lost, Delayed or Missing Orders
In the event of an unexpected delay of more than 20 business days, our team will actively work with the carrier to resolve the issue.
If your order has still not been delivered after 40 business days, you have the right to request a full refund.
Please note: orders that cannot be delivered due to an incorrect or incomplete shipping address provided at checkout are not eligible for replacement or refund.
We do everything we can to ensure that our customers feel supported throughout the entire delivery process.
Customer Support
For any shipping-related questions, please contact us at:
We respond within 24 business hours.